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FAQ

Terms and Conditions

These terms and conditions (the “Terms and Conditions”) govern the use of https://www.bonnerofireland.com/ (the “Site”). This site is owned and operated by Bonner of Ireland. This site is an ecommerce website.

By using this site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Bonner of Ireland and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Sale of goods
These Terms and Conditions govern the sale of goods available on our Site. The following goods are available on our Site:

Knitwear garments and accessories.
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our Site:

  • Credit Card.
  • PayPal.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • Domestic shipping is by An Post and usually takes 3-4 business days after dispatch.
  • International shipping by UPS and takes 5-7 days after dispatch.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays. You will not be charged for the delivery of the goods you purchase on our Site.

If you purchase goods from us for delivery to a destination outside Ireland, your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds and Returns

Refunds for Goods Refund requests must be made within 14 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons: If the goods are defective; does not match description; the wrong size; or simply a change of mind.

Returns can be made by mail. To return a good by mail, follow the following procedure: For international returns, pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary postage. Bonner of Ireland cannot reimburse this cost to you.